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Returns & Exchanges
We want to give you and your purchase a chance to get to know each other before committing to a lifetime together. When you buy straight from the source in Vermont, we offer free return shipping on all returns and exchanges for 90 days.
- If you purchased your products on darntough.com within the last 90 days, you can start a return or exchange.
- If you purchased your Darn Tough Vermont socks elsewhere, or it's been more than 90 days since your purchase, we’ve got you covered with our Unconditional Lifetime Guarantee.
- If you were gifted Darn Tough socks from darntough.com, we offer extended return timeframes for the holidays and will accept returns up to 120 days from the original purchase date.
Have another issue with your order or have other questions about the Darn Tough return policy?
Email us at: support@darntough.com
Or give us a call: 877-DARNTUF (327-6883)
Customer Service hours: Monday–Friday, 9am–5pm EST
FAQ: Returns & Exchanges
Can I return or exchange my order?
In the unlikely event that you're not thrilled with your purchase from darntough.com, please start your return or exchange. We offer free return shipping on returns and exchanges for 90 days from your date of purchase.
If you purchased your Darn Tough Vermont socks elsewhere, or it's been more than 90 days since your purchase, we’ve got you covered by our Lifetime Guarantee.
How does your order exchange and return process work?
After clicking the return or exchange link, you will be taken to the Return & Exchange Portal, where you can enter the order number and email address you wish to be associated with your return request. Click "Find my order" to start your return.
You can then click the item(s) you wish to return as well as choose the new socks you wish to receive in exchange. Once the original socks are shipped back to our return center, you'll receive confirmation via email that your exchange order has been processed.
Prefer a refund? No worries! Choose the refund option and we'll process it back to your original payment once the order has been received and processed here in Vermont.
Once your return has been submitted, you will receive a reference RMA number and should you have any additional question, our customer service team will be happy to help!
I want to return my socks. What should I ship them in?
You can use the same bag or box your socks arrived in to ship them back. If you originally opened our black shipping bag along the perforated line, you will see a secondary seal that you can peal off to re-close the bag. Then just update the shipping information and you're all set.
If I used a discount code on my purchase, can I use the same discount on an exchange?
Yes, contact us at support@darntough.com if you need assistance.
Didn't find the answer to your question?
Try looking under a different help topic on our FAQ Help Center or contact us at any time.
